Own the end-to-end success of assigned accounts, delivering white-glove onboarding and long-term value across booking, ticketing, and marketing.
Drive adoption, retention, and expansion by proactively monitoring client health, identifying risks, and partnering with Sales on renewals.
Operate at the system level by maintaining clean account documentation, surfacing product insights, and contributing to scalable success frameworks.
Opendate helps live music venues, performing arts centers, museums, and attractions sell more tickets, build stronger communities, and run better events. We’re growing quickly, and we’re looking for people who enjoy solving problems, taking ownership, and helping shape the future of live entertainment technology.
Act as the frontline ambassador delivering white-glove support to hospitals and veterinary professionals.
Manage complex and urgent inquiries with empathy, clarity, and action to resolve issues.
Collaborate with internal teams to enhance the platform experience and track satisfaction metrics.
Roo operates a veterinary staffing platform that connects veterinary professionals with animal hospitals for relief work and hiring. The company supports a network of over 20,000 professionals and 9,000 hospitals, fostering a diverse, mission-driven culture focused on empowerment and innovation.
Manage a portfolio of strategic customers, ensuring engagement, satisfaction, retention, and long-term success.
Build strong relationships with clients by understanding their goals, challenges, and business needs.
Monitor customer success indicators and create action plans to improve retention and growth.
Our partner is a technology company dedicated to delivering exceptional customer success solutions. They maintain a collaborative and flexible remote culture with a focus on professional development.
Conduct regular check-ins, quarterly business reviews, and account audits for high-value customers to assess needs, drive satisfaction, and ensure retention.
Build and manage relationships with high-ticket customers, leading on-time implementations and ensuring seamless onboarding and integration.
Act as a key liaison for customer feedback, translate business needs into actionable solutions, and collaborate cross-functionally to optimize customer success.
HighLevel is an AI-powered, all-in-one white-label sales and marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment where innovation thrives and people come first.
Manage a high-touch book of business of up to 50 accounts, driving contract renewals, upsells, and executive relationships to achieve NRR ≥110% and <8% churn.
Lead a Solutions team to handle tactical account management while developing playbooks, segmentation, and coaching cadence to scale customer success.
Drive adoption of Google Workspace and Gemini AI features through onboarding, product education, and proactive intervention based on usage signals.
Cloudasta is a Google ecosystem partner that helps clients maximize their Google Workspace and AI investments. As a growing company, they foster a collaborative and results-driven culture, with a focus on customer success and revenue growth.
Serve as primary post-sales point of contact for industrial clients, driving adoption and satisfaction.
Develop deep understanding of Dragos’ OT cybersecurity offerings to align solutions with customer goals.
Own customer success plans, conduct business reviews, and collaborate with sales and engineering teams.
Dragos is a global leader in operational technology cybersecurity, protecting critical infrastructure systems. The remote-first mission-driven team across North America, Europe, Middle East, and APAC is built on authenticity, transparency, and trust.
Own the customer relationship and be a strategic partner to UK customers using the Micad platform.
Conduct regular check-ins and business reviews to ensure customer success and growth.
Collaborate cross-functionally with Sales, Product, and Engineering to advocate for customer needs.
SINGU is a leading CAFM platform that powers the daily operations of commercial real estate portfolios. The company supports over 500,000 professionals across 35+ countries and is backed by a leading growth equity investor, scaling rapidly with a collaborative and client-focused culture.
Own strategic, high-ARR accounts as senior relationship owner and trusted advisor to security and engineering leadership.
Orchestrate cross-functional teams to align the platform with enterprise security outcomes and drive adoption and retention.
Proactively manage risk, coordinate escalations, and provide consultative guidance on AppSec strategy.
Endor Labs builds the Application Security platform for the software development revolution, helping teams identify and prioritize critical risks in their software estate. The company is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures, and is trusted by companies of all sizes.
Manage the adoption journey for a portfolio of large, strategic customers.
Design and deliver tailored enablement strategies to drive product adoption.
Collaborate with cross-functional teams to ensure customer success.
Figma is a design platform that helps teams bring ideas to life, from brainstorming to prototyping to code. With a mission to make design accessible to all, Figma is a growing company that values creativity, collaboration, and continuous learning.